Web Connection

The web connection lets you access remote servers and applications directly from your browser. There is nothing to install — just open the link, and your session starts.

Benefits

• Works from any device with a browser
• No Client software required
• Credentials are never exposed to you — authentication is handled automatically
• Session controls (clipboard, file transfer, keyboard shortcuts) are built in
• Excelent performance and user experience

Starting a session

Sessions are launched from the GAccess console. Navigate to the target you want to access and click Connect. GAccess will open a new tab and establish the session for you.

Connection progress

When the session tab opens, you will see a loading screen with three progress steps:

1. Connecting to gateway — your browser establishes the secure tunnel
2. Authenticating with target host — the gateway logs in to the remote system on your behalf
3. Once connected, the loading screen disappears and your remote session is displayed

If the connection fails, the loading screen shows a specific error message — for example, if the target host is unreachable or credentials are incorrect. Close the tab and try again, or contact your administrator if the issue persists.

Session recording

If your administrator has enabled recording for the target, a red banner will appear at the top of the screen when the session starts:

⏺ This session is being recorded

You can dismiss the banner — it does not affect the session. Recording continues in the background regardless.

The sidebar

The sidebar gives you access to pre defined shortcuts. Open it by:

• Clicking the arrow on the right edge of the screen, or
• Pressing Shift + Ctrl + Alt on your keyboard

The sidebar contains:

Clipboard — copy and paste

Copying from the remote

When you copy text on the remote (Ctrl+C in RDP, or selecting text in an SSH terminal), the content is automatically synced to your local clipboard and to the sidebar clipboard area — as long as copy is permitted by the session policy.

Pasting to the remote

Use Ctrl+V while the session is in focus to paste from your local clipboard into the remote session.

You can also paste by typing or editing text in the sidebar clipboard area and then clicking inside the session — the content will be sent to the remote.

If paste is disabled by the session policy, Ctrl+V and the clipboard area will have no effect.

File transfer

File transfer must be enabled by your administrator for the target. The upload button in the sidebar will only appear when it is allowed.

Uploading files

You can upload files in two ways:

1. Sidebar button — click the upload icon in the sidebar and select one or more files
2. Drag and drop — drag files from your computer directly onto the session window

Files larger than 100 MB will prompt for confirmation before uploading. Files larger than 500 MB cannot be uploaded throught the Web Interface.

A progress panel appears in the bottom-right corner of the screen while transfers are in progress. It disappears automatically when the transfer completes.

RDP sessions

Uploaded files are placed in a virtual drive named GAccess that appears in Windows Explorer. You can access your uploaded files from there and move them wherever you need.

To download a file from a Windows session, save or copy it to the Download folder within the GAccess drive. The browser will automatically download it to your local machine.

SSH sessions

Uploaded files are placed in your SFTP home directory on the server. Files are isolated per session — other users' uploads are not visible to you.

To download a file from an SSH session, use the Download from server button in the sidebar. This will type a download command into the terminal with a placeholder file path:

printf '\033]482200;/path/to/file\007'

Edit the path to point to the file you want to download, then press Enter. The browser will start downloading the file.

Session expiry

If your administrator has set a time limit for the session, a warning banner will appear at the bottom of the screen one minute before the session ends, with a live countdown.

When the time limit is reached, the session is closed automatically and you will see a message:

Your session has expired. Please close this tab and reconnect.

Save your work before the countdown reaches zero.

Keyboard shortcuts

Some browser shortcuts are intercepted so they work on the remote instead of triggering browser actions:

These interceptions are best-effort. On Windows computers, some OS-level shortcuts (like Alt+Tab) may still be captured by Windows rather than passed to the session.